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Frequently asked questions
Smash Room FAQ's
Smash Room FAQs 2
Paint Splatter Room FAQ's
Paint Splatter Room FAQs 2
Smash & Paint FAQ's
Glow Mini Golf FAQs
Large Groups/Parties FAQ's
💥A SMASH ROOM, aka Rage/Wreck Room, is a safe, fun space where you gear up in full protective gear (goggles, a helmet with a face shield & ear protection, pant coveralls to go over your clothes, cut/puncture resistant gloves, & steel toe shoe covers to go over closed toe shoes) and SMASH stuff like glass, plates, & more — no cleanup, no judgment! 💥
Unlike “rage rooms,” we focus on the positive power of letting go — releasing stress, not feeding anger. That’s why we call it a Smash Room!
Smashing comes with risks — but we take safety seriously. 💪
You’ll be fully suited up in PPE (personal protective equipment), including:
👷 Goggles + helmet + face shield + ear protection
🧤 Cut/puncture resistant gloves
🦺 Pant coveralls (over your clothes - pants highly recommended - no dresses)
👟 Steel-toe shoe covers (over your required closed-toe shoes)
🚫 No Crocs, heels, loafers, sandals, or similar — safety first!
Before your session, we’ll walk you through a quick safety briefing with all the do’s, don’ts, and pro tips.
While we can’t guarantee 100% safety, we do everything possible to give you a clean, controlled space to smash safely.
Waivers are required for everyone!!
Dress for sweat and smashing!
You'll be moving, sweating, and breaking glass — so skip the sweaters and dress for action! 💪🔥
✅ DO wear:
• Lightweight, breathable clothes
• Pants (for extra protection)
• CLOSED-TOE shoes (sneakers/boots ONLY)
🚫 DON’T wear:
• Crocs
• Heels (of any kind)
• Hey Dudes, loafers, or slip-ons
• Sandals or flip-flops (yes, even though they’re obviously not closed-toe — people still try! 😅)
🛡️ We provide and require full PPE:
Goggles, helmet with face shield + ear protection, gloves, pant coveralls, and steel toe shoe covers.
✅ Cancel 24+ hours in advance?
You’ll get a full refund — no fees!
⏰ Cancel within 24 hours?
No refund, but you can reschedule for free or use the amount as a gift card.
🚫 Less than 24 hours’ notice?
No refund if you cancel late, show up 15+ minutes late, or don’t show up at all.
Thanks for understanding — this helps us stay on time for all our guests!
We totally get it — life happens!
But your time slot could be grabbed by a walk-in or another group looking for fun before or after the movies 🎬.
Here’s the deal:
• Let us know 24+ hours in advance ➡️ Full refund 💸
• Let us know as soon as possible ➡️ One free reschedule 🗓
• No-shows or arriving 15+ minutes late ➡️ ❌ No refund
Please give us a heads-up so we can help you get back on the schedule without stress!
👀At Mental Maintenance, a Chaperone is a parent, guardian, or sponsor who supervises Smashers ages 13–17 during their session.
They’re there for support and safety — not smashing.
While they don’t participate in the destruction, chaperones often help by snapping photos, videos, and action shots to capture the fun!
👀 Think of them as the ultimate hype squad with a front-row seat!
Booking online is highly recommended!
It guarantees your time slot and gives us time to prep your your room before arrival with your requested extra items.
🚶♀️ Walk-ins are welcome, but not guaranteed — especially during parties or peak hours.
💻 Booking online saves time:
✅ Reserve your spot
✅ Pay in advance
✅ Sign required waivers before you arrive
Feel free to stop by or check availability online at www.MentalMaintenanceLLC.com (www.MentalMaintenanceLLC.com)while on the way (just not while driving!). 🚗💨
Yes!!! Everyone must sign a waiver before suiting up for their Smash Session.
📲 Booking ahead? You'll get access to waivers online — signing in advance saves 6–7 minutes per person!
⏰ That’s why we ask all guests to arrive 15–20 minutes early.
👨👩👧👦 Ages 13–17? A parent or guardian must accompany them (as a participant or chaperone) and sign the waiver too.
🚫 No alcohol or drugs allowed on-site.
If anyone in your group smells strongly of alcohol or appears intoxicated or under the influence, they will be asked to reschedule — no rescheduling fee, but no exceptions.
This is 100% about safety — for you, your group, our facility, and our team.
We reserve the right to make that call at our discretion.
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