SMASH ROOM FAQ's
Frequently asked questions
💥A SMASH ROOM, aka Rage/Wreck Room, is a safe, fun space where you gear up in full protective gear (goggles, a helmet with a face shield & ear protection, pant coveralls to go over your clothes, cut/puncture resistant gloves, & steel toe shoe covers to go over closed toe shoes) and SMASH stuff like glass, plates, & more — no cleanup, no judgment! 💥
Unlike “rage rooms,” we focus on the positive power of letting go — releasing stress, not feeding anger. That’s why we call it a Smash Room!
Smashing comes with risks — but we take safety seriously. 💪
You’ll be fully suited up in PPE (personal protective equipment), including:
👷 Goggles + helmet + face shield + ear protection 🧤 Cut/puncture resistant gloves 🦺 Pant coveralls (over your clothes - pants highly recommended - no dresses) 👟 Steel-toe shoe covers (over your required closed-toe shoes)
🚫 No Crocs, heels, loafers, sandals, or similar — safety first!
Before your session, we’ll walk you through a quick safety briefing with all the do’s, don’ts, and pro tips.
While we can’t guarantee 100% safety, we do everything possible to give you a clean, controlled space to smash safely. Waivers are required for everyone!!
Yes — Smashers must be 13+ to participate. 👤 Ages 13–17 must have: ✔️ A signed waiver ✔️ A parent/guardian/sponsor present (either smashing or chaperoning)
👶 We're actively working with counselors to create a safe, fun option for ages 8–12 — stay tuned for updates!
Dress for sweat and smashing! You'll be moving, sweating, and breaking glass — so skip the sweaters and dress for action! 💪🔥
✅ DO wear:
Lightweight, breathable clothes
Pants (for extra protection)
CLOSED-TOE shoes (sneakers/boots ONLY)
🚫 DON’T wear:
Crocs
Heels (of any kind)
Hey Dudes, loafers, or slip-ons
Sandals or flip-flops (yes, even though they’re obviously not closed-toe — people still try! 😅)
🛡️ We provide and require full PPE: Goggles, helmet with face shield + ear protection, gloves, pant coveralls, and steel toe shoe covers.
✅ Cancel 24+ hours in advance? You’ll get a full refund — no fees!
⏰ Cancel within 24 hours? No refund, but you can reschedule for free or use the amount as a gift card.
🚫 Less than 24 hours’ notice? No refund if you cancel late, show up 15+ minutes late, or don’t show up at all.
Thanks for understanding — this helps us stay on time for all our guests!
We totally get it — life happens! But your time slot could be grabbed by a walk-in or another group looking for fun before or after the movies 🎬.
Here’s the deal:
Let us know 24+ hours in advance ➡️ Full refund 💸
Let us know as soon as possible ➡️ One free reschedule 🗓
No-shows or arriving 15+ minutes late ➡️ ❌ No refund
Please give us a heads-up so we can help you get back on the schedule without stress!
👀At Mental Maintenance, a Chaperone is a parent, guardian, or sponsor who supervises Smashers ages 13–17 during their session.
They’re there for support and safety — not smashing. While they don’t participate in the destruction, chaperones often help by snapping photos, videos, and action shots to capture the fun!
👀 Think of them as the ultimate hype squad with a front-row seat!
Booking online is highly recommended! It guarantees your time slot and gives us time to prep your your room before arrival with your requested extra items.
🚶♀️ Walk-ins are welcome, but not guaranteed — especially during parties or peak hours.
💻 Booking online saves time: ✅ Reserve your spot ✅ Pay in advance ✅ Sign required waivers before you arrive
Feel free to stop by or check availability online at www.MentalMaintenanceLLC.com while on the way (just not while driving!). 🚗💨
Yes!!! Everyone must sign a waiver before suiting up for their Smash Session.
📲 Booking ahead? You'll get access to waivers online — signing in advance saves 6–7 minutes per person!
⏰ That’s why we ask all guests to arrive 15–20 minutes early.
👨👩👧👦 Ages 13–17? A parent or guardian must accompany them (as a participant or chaperone) and sign the waiver too.
Yes! A valid ID is required, especially if you’re under 18 or recently turned 18.
And don’t forget to bring: ✔️ Your best attitude ✔️ The expectation to let go, de-stress, and have a blast! 💥😄
🚫 No alcohol or drugs allowed on-site.
If anyone in your group smells strongly of alcohol or appears intoxicated or under the influence, they will be asked to reschedule — no rescheduling fee, but no exceptions.
This is 100% about safety — for you, your group, our facility, and our team. We reserve the right to make that call at our discretion.
A Smash Room session is $45 per person ➕ Plus tax ➕ A 6% booking fee (charged by our booking platform)
💥All the smashing, gear, and memories — totally worth it!💥
Each Smash Room holds: 🧍♂️ Up to 4 participants 👀 + 1 chaperone (if needed) That’s a max of 5 people per room.
🎉 Got a bigger group? No problem — we have 2 Smash Rooms and can run both sessions at the same time!
We just need to know ahead of time in order to close off the following times to allow time for the clean up of both rooms before the following sessions. Thank you for understanding!
Your Smash Session is no more than 30 minutes of smashing — but the full experience usually runs about 45 minutes.
Here’s the breakdown:
🕒 Arrive 15–20 minutes early to:
Sign waivers (if not already done)
Suit up in PPE
Pick your smashing tool
Snap some “before” pics 📸
Get a quick safety rundown
💥 30 minutes of smash time!
🎬 Afterward:
Snap “after” pics
Return your gear
Finalize any extras or video purchases
💥 It depends on you and your group!
💥Your regular Smash Session includes about 22–26 bottles per person (usually one bin per person) plus some extras based on group size & our inventory.
💥Want something special? Let us know ahead of time — we’ll check our inventory on-site and off-site to find the perfect SMASHables for you!
💥For an extra OOMPH, we offer additional items at an additional cost — prices vary by item & size.
Yes! You can bring your own breakables for free (for now).
⚠️ Important: We inspect all items to make sure they meet strict EPA guidelines and are safe to smash.
🚿 Bottles? Please rinse them out thoroughly — no slimy, smelly “science experiments,” please! 😅
❌ For safety and insurance reasons, you cannot bring your own smashing tools. We provide all the gear you need to smash safely!
YES — and we highly recommend it!
Each Smash Room has a Bluetooth speaker, so bring your phone and get your playlist ready. Music takes the experience to the next level! 💥🔥
🎧 We don’t provide music — you’re the DJ of your own destruction. 🎧
Absolutely! Your group is welcome to watch from the TV in our reception area — we stream the Smash Room live for safety and entertainment.
🍿 Pro Tip: Grab some popcorn from Cinemark Movie Bistro next door and turn it into a full-on smash show!
(And yes, we do monitor the cameras at all times for everyone’s safety.)
Yes, you can! You're welcome to take your own pics or videos — just know it’s at your own risk, and Mental Maintenance LLC isn’t responsible for any damage to your phone or camera.
🎥 Want a hands-free option? We offer in-room video recordings from our camera system (📢 no sound included — we don’t own the rights to your music).
✅ Photos are FREE 💾 Videos are available for purchase
All media is uploaded to a Google Drive folder, and the invite is sent to the email(s) listed in your waivers. 📧 Important: Your email must be linked to a Google Account to access the files!
For your peace of mind, Mental Maintenance LLC is not responsible for lost, stolen, or damaged items — including anything left inside your vehicle.
🚗 If leaving items in your car, we recommend keeping them out of plain sight.
🔐 We do offer lockers for smaller personal items and provide you with a key to keep during your session!
Travel light, smash hard! 💥
Oh NO — never! 🔒 Your Smash Room session is private. We want you to feel safe, comfortable, and totally free to let loose with your own crew.
💥Whether it’s a solo session or a group of up to 4 Smashers, the room is all yours for the experience.💥
We don’t have a designated changing room, but we do have individual restrooms available if needed.
That said — our PPE is designed to be worn over your clothes, so no outfit change is usually necessary!
👷♂️You’ll also have a seat while one of our team members gets you suited up with the right-sized gear and gives a quick safety briefing. 👷♂️💥
Yes! We have special pricing for groups of more than 10.
For details, you can:
Email us at MentalMaintenanceLLC@gmail.com
Text or call us at (956) 339-5301
Call us at (956) 386-9326 during business hours: • Thursday: 3 PM – 10 PM • Friday & Saturday: 3 PM – 11 PM • Sunday: 1 PM – 6 PM
Or simply fill out the Contact Form on our website with your info—name, phone, email, ages, number of participants, and any questions—and we’ll get back to you ASAP!